Hey there 👋. Our warehouse team always try to get your order to you as quickly as possible, so if you need to cancel your order, please reach out to us as soon as you can for the best chance of being able to do so. To cancel your order, you can give
Hey there 👋. Our warehouse team always try to get your order to you as quickly as possible, so if you need to amend your order, please reach out to us as soon as you can for the best chance of being able to do so. To amend your order, you can give u
Hey there 👋. Our warehouse team is always working hard to get your order to you as quickly as possible. If you need to find out when your order will arrive, please take a look at your confirmation email. If the estimated delivery date has passed and
Hey there 👋. If you have selected the wrong delivery option at checkout or need to change it because you would like your order to arrive sooner, please send an email to [email protected] so we can look into this for you!. Our wareho
Hey there👋. If you've only received part of your order, no need to worry! There can be a couple of reasons for this. Dispatch Location. Does your order contain any items that come directly from the manufacturer?. These include items from the followi
Hey there👋. We're sorry to hear about your issue! We can definitely help with this. The best way for us to assist you is through email at [email protected]. Please provide the following details so we can resolve this for you as quic
Hey there👋. We're sorry to hear that you haven't received your confirmation email. If you're not sure whether your order went through, please take a look in your junk or spam folder for the confirmation email. If you can't find it, please reach out
Hey there👋. We hope this won't be the case, but if your order arrives damaged, please contact us within 10 days of delivery at [email protected] so we can assist you right away. To help us investigate and resolve the issue as quickl
Hey there👋. We're sorry to hear you're having difficulties with checking out!. If you are experiencing the following issues:. -The page is frozen, stuck, or spinning. We suggest leaving the site, clearing your browser history for the site, refreshin
Hey there👋. Unfortunately, we can't add items directly to your current order. However, if you place a new order on the site for any additional items before your current order is dispatched (or within 24 hours) and let us know the new order number, w
Hey there👋. If you need to order extra paint to match a previous tin, we may need some additional information from you to ensure your new tin is the same as your current tin. Colour Match. If you are reordering a Leyland, Johnstones, Zinsser, Dulux
Hey there👋. Due to copyright restrictions we use alphanumeric codes instead of shade names on our designer colour-match labels. On your label, you'll find a 3 or 9-digit alpha code, followed by 3 numeric digits which should match the number code of
Hey there 👋. Our warehouse team is always working hard to get your order to you as quickly as possible. If you need to find out when your order will arrive, please take a look at your confirmation email. If the estimated delivery date has passed and
Hey there👋. Your parcel will be shipped with DPD, which means you can request a safe place, neighbour, or collection from a local pickup shop if you won't be in to receive your order. Simply log on to your DPD account and update your preferences to
Hey there👋. Your parcel will be shipped with DPD. This means you should receive tracking by 11am on the day of delivery. If you've chosen Royal Mail sample shipping, you won't get tracking updates, but don't worry, everything will still arrive by yo
Hey there👋. We're sorry to hear about your issue! We can definitely help with this. The best way for us to assist you is through email at [email protected]. Please provide the following details so we can resolve this for you as quic
Hey there👋. The fastest way to get an update on your click & collect is by giving our store a call:. 📞01388 665844 Option 2. If you have any other questions, feel free to reach out 😊. Decorating Centre Online 🏡