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Returns

What can I return?

Hey there👋. We hope you're loving your decorating supplies. If you need to return anything, no worries! We can provide a refund for eligible products within 28 days of purchase. Eligible products for return include:. Paint. We do accept returns on n

What do I do if my order is damaged?

Hey there👋. We hope this won't be the case, but if your order arrives damaged, please contact us within 10 days of delivery at [email protected] so we can assist you right away. To help us investigate and resolve the issue as quickl

Can I return Colour Match Paint?

Hey there👋. We're afraid we cannot accept returns of paint that are mixed specifically for your order unless they do not arrive to you as specified. In these instances please contact our customer services team at [email protected].

How can I organise a return?

Hey there👋. Arranging a return couldn't be easier, with our DPD returns portal. You can create a returns shipping label and choose a local drop-off point for collection. Please note that there will be a fee for this service. Returns must be schedule