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General Information

Do you have a store?

Hey there👋. Yes, we have 2 stores where you can collect your orders from:. Coundon. Our main store is located at Coundon, Bishop Auckland, and has been running since 1986. This is the best place to browse our designer paint ranges, and our gorgeous

Can I sign up for a DCO Pro trade account?

Hey there👋. Our DCO Pro trade accounts are the ideal choice for decorating professionals seeking outstanding value, seamless delivery, and unparalleled customer service 💪. Ready to get started? Sign-up today for FREE. If you have any other question

How do I know which colour match I've received?

Hey there👋. Due to copyright restrictions we use alphanumeric codes instead of shade names on our designer colour-match labels. On your label, you'll find a 3 or 9-digit alpha code, followed by 3 numeric digits which should match the number code of

I ordered interior paint but the tin says exterior

Hey there👋. The Zinsser AllCoat is a fantastic product that works for both interior and exterior surfaces in just one tin. It's perfect for a wide range of surfaces including wood, plastic, metal, uPVC, walls, and masonry. Even though the tin livery

How does colour matching work?

Hey there👋. We've got an amazing range of paint finishes that can be tinted to match over 19,000 Big Brand shades. Just find your perfect shade and type in the brand name and colour name when you place your order. Our formulas are created in lab con

Which colours can you match?

Hey there👋. We can tint our paint in various finishes to equivalents of over 19,000 Big Brand shades - so you have plenty to choose from! These include RAL, NCS, COAT, Lick and British Standard. Sadly there are some brands we are unable to match whi

Do you offer tester pots?

Hey there👋. We do have a 350ml Vinyl Matt tester pot available in over 19,000 colours including most major brands, tester pots are a great way to test out the colours you like best to make sure you get the perfect shade!. Simply enter the name and b

What are the benefits of a DCO Pro Trade Account?

Hey there👋. Why do PROs go DCO?. We make life easier for decorating professionals by delivering everything you need right to your door. We understand that you need supplies quickly without breaking the bank on delivery fees, so PRO orders placed bef

Light Shades Only- what does this mean?

Hey there👋. If you've spotted a colour-matched product with a "light shades only" disclaimer, it means that we can only mix lighter shades into this paint finish. Light shades typically include white, off-white, pale, or pastel colours. If you'd lik

How many rolls of wallpaper do I need?

Hey there👋. Calculating how many rolls of wallpaper you need couldn't be easier with our handy wallpaper calculator. It's available to use on each of our wallpaper pages. Just pop in your measurements and get an estimate of how many rolls you'll nee

How many tins of paint do I need?

Hey there👋. Calculating how much paint you need couldn't be easier with our handy paint calculator. It's available to use on each of our paint pages. Just pop in your measurements and get an estimate of how many tins you'll need!. If you have any ot

How can I get in touch with you?

Hey there👋. You can get in touch with us however works best for you!. 📧Email📧: [email protected]. 📱WhatsApp📱: 07494957477. 🤳DM🤳: @decoratingcentreonline. 💬Live Chat💬: Chat with us using the widget at the bottom left of the b

Do you offer samples?

Hey there👋. We certainly do!. Wallpaper Samples. We understand you'll probably want to see and feel your wallpaper before committing to purchase and also compare a couple of options to see how they look in your space before making your final choice.

Why is my woodwork going yellow?

Hey there👋. White oil-based paint discolouring, even as quickly as a couple of weeks after the application has been an issue since 2010 when EU legislation limited the amount of VoC (volatile organic compounds) that paint could legally contain. The

Where are my rewards points?

Hey there👋. To find your rewards account click here. This page will show you your reward balance, explain how to use your points, and which VIP tier you're currently in!. If you have any other questions, feel free to reach out😊. Decorating Centre O

Do you offer colour charts?

Hey there👋. You can discover our vast range of Designer Colour Charts and find the perfect colour for every interior & exterior painting project. Click here to see our range. If you have any other questions, please feel free to reach out! 😊. Decora

Do prices include VAT?

Hey there👋. When you create an account with us, your default settings will show prices including VAT. If you want to check or change this simply click on the settings icon at the top of the page where you can then choose to view prices including or

Why Colour Match Paint Is a Game-Changer (And Why DCO Does It Best)

You’ve found the perfect paint colour. Maybe it’s from a designer brand, a Pinterest photo, or even a café wall—but when you try to buy it, it’s either discontinued, unavailable in the UK, or doesn’t come in the right finish. Frustrating, right?. Tha